CDC / HHS

Operation Warp Speed

Leveraging data analysis and customer experience to optimize COVID-19 vaccine distribution and administration.

Healthcare worker in protective gear, including a mask, goggles, and gloves, recording information on a clipboard while holding a digital thermometer, viewed through a car window.

Impact-Driven Support for Operation Warp Speed

Through the CDC, HHS, and DoD, Operation Warp Speed (OWS) played a critical role in the early response to the COVID-19 pandemic by expediting the delivery of effective vaccines on an unprecedented timeline. Manmade Creative provided rapid response customer experience and data analysis support to local jurisdictions across the U.S. and its territories, enhancing vaccine distribution infrastructure and supporting data-driven decision making.

Impact in Operation Warp Speed

Real-time data analysis and feedback across 64 jurisdictions
Scaled support tailored to the evolving needs of local health departments
Quality checks on data from Tiberius, VAMS, VTrckS, and VaccineFinder systems
Daily reports, dashboards, and metrics to improve vaccine delivery insights

Real-time insights during a time of crisis

Manmade Creative provided cooperative Customer Experience (CX) and Data Analysis support to several of the 64 jurisdictions (50 states, six localities, US territories and freely associated states) to build upon local infrastructure vaccine activities and leverage federal data systems to ensure flexibility and scalability.

Manmade Creative collected and monitored real-time constituent data and trends to track situational needs as the national vaccine distribution progresses and the COVID-19 pandemic evolved. Our team of analysts aggregated vaccine and therapeutic data from various health systems to prepare visual dashboards, as well as contributing data to State and Federal operations centers.

A healthcare professional in scrubs writing on a clipboard while seated at a desk, with a colleague working on a computer in the background.

Manmade Creative offered crucial insights to federal and jurisdiction leadership, enhancing decision-making through accurate data monitoring.

A healthcare worker administering a vaccine to a young boy wearing a mask while his parent gently holds his arm for support.

The Result

Manmade Creative improved data accuracy, provided crucial guidance, and facilitated effective communication ensuring vaccines were distributed and administered efficiently.